Cancellation Form

Information about returning: Print the PDF here 

(in case of damage or complaint do not return without consulting blikfang (if this is done, unnecessary shipping costs will not be reimbursed).

Step 1:

• If you want to send something back (note! In the event of damage, different conditions apply), we would like it if you inform us in advance, so that we know that we can expect your package. This can be done via e-mail: [email protected] or via a message via our contact page.

Step 2:

• ou can download the withdrawal form here. The second page of this form are two application forms. The upper part you need to fill in only, if you are sending back your order without registration. If you do report this in advance via email or online contact form, you do not have to fill in this part. You can use the lower part of this form for the package. The return address is already on it.

• Please note! You must arrange the (return) shipment yourself. These return costs are for you. You have 14 days to indicate that you want to return your order or product. You then have another 14 days to return your purchase after you have notified us. Blikfang will refund the purchase amount within 14 days after receiving your return notification, if the products that are sent back are received within the specified 14 day return time. If you return your complete order you will also receive a refund of the delivery costs.

Step 3:

• If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and ensure that it is properly packaged when returned, so that it cannot be damaged in transit.
• Incase the package isn’t stamped enough, then we will settle the costs with the refund amount. The shipping is around €6,75 (NL), for letterbox post it’ll be between €1,95 and €3,80 (NL).

Please note:

• If upon receipt of the returned it is concluded that the returned is not complete, used or damaged or of which the package is incomplete, then unfortunately no money can be returned for this. It is not permitted to use or try out the product more than is necessary to determine the nature, characteristics and operation of the order. If the product is nevertheless used too much or unnecessarily damaged, blikfang can charge for this.
• Blikfang can also choose to send the ordered product to you again, if it has become unsaleable, in this case you will receive no further reimbursement / refund.